• Return Policy



Online Purchase Return Policy
BonWorth makes returns and refunds easy.  You may receive a refund by shipping the merchandise back to BonWorth or by returning the merchandise in person to one of our store locations.  We gladly provide full refunds of the purchase price when merchandise is returned in original condition with the original payment receipt within 45 days.

We will use the credit card information on the original payment receipt to promptly issue full credit to the purchasing credit card.  We do not refund shipping charges.  Online exchanges are not available at this time.  However, you may exchange an online purchase at one of our retail stores.

To Be Returned By Mail
Ship merchandise to the address below with the following information:
Your name, address, phone number and the specifics of your refund request.  The merchandise must be in its original condition.  We suggest shipping FedEx/Kinkos.  BonWorth is not responsible for any lost return packages.

BonWorth Inc.
ATTN:  Returns Dept.
40 Francis Rd.
Hendersonville, NC  28792
Phone:  1-800-355-5131

Return Policy for BonWorth Retail Stores
At BonWorth, our goal is to provide you with complete customer satisfaction.  Online exchanges are not available at this time.  However, you may exchange an online purchase at one of our retail stores.  Following is the return policy for returning items to a BonWorth store location.

With A Receipt
We will refund merchandise if returned within 45 days with a receipt.

On purchases made with a check, refunds or due bills will only be issued 10 business days after the date of purchase.

Without A Receipt
Exchanges or store credit will be given a current selling price if returned within 45 days.